Our Top FAQs

  1. Is Goodwill a Charity?

    Yes. Goodwill Keystone Area is a non-profit.

    Our Vision: We advance sustainability in our communities.

    Our Mission: We advance sustainability so that individuals and families can thrive and flourish.

    So how do we do this? We recycle donations into training... paychecks... careers... opportunities to thrive and flourish. By doing this, we will impact dozens of generations and help create a pathway to generational wealth.

    View Our Client Success Stories

    Learn About the Goodwill Donation Cycle

    Watch Our Year in Review Video

  2. What are your store and donation center hours?
    Individual store hours are listed on each store page.  

    Find a Goodwill Store & Donation Center Near You

  3. Are my donations of clothing and housewares to Goodwill tax deductible?
    Yes. Goodwill Keystone Area is a 501(c)(3) non-profit so your donations are tax deductible. Our donation attendees will provide you a receipt for tax purposes.

    Learn More About Tax Deductions

  4. Does Goodwill accept TVs?
    No. Unfortunately, do to limited resources and regulations regarding TV disposal, Goodwill cannot accept any form of TV donation; however, we do accept computers and related computer parts. 

    Learn About Goodwill Dell ReConnect Program 

    Please visit the following sites for resources on proper TV disposal:

    EPA.gov  BestBuy.com  1800GotJunk.com

  5. Does Goodwill accept furniture donations?
    While we do sell furniture at many of our locations, we are limited with donation space in some of our donation centers which limits the acceptance of furniture donations at some donation centers. Each Goodwill Store & Donation Center page on our website has a "Services At This Location" section which lists either "We Do Accept Furniture Donations" or "We Do Not Accept Furniture Donations"

    Search for a Goodwill Store & Donation Center Near You
  6. Does Goodwill offer a Rewards Card?
    Yes. Rewards Card registration is quick and easy, ask your sales associate to register your Rewards account when you are visiting Goodwill and save every day!

    Learn More About Our Goodwill Rewards Card Program
  7. Does Goodwill accept returns for purchased items?
    No. Please visit our Shopping Policies page for full details on returns.

    Goodwill Keystone Area Shopping Policies Page 
  8. Are Goodwill employees allowed to shop in the stores?
    Like any retail store, Goodwill store employees are allowed to shop in the stores in accordance with our Employee Shopping Policies.
  9. Does the Owner of Goodwill Mark Curran make $2.3 million?
    Mark Curran is not the CEO and owner of Goodwill.

    Several variations of a hoax email called Think Before You Donate claim that Mark Curran is the CEO and owner of Goodwill earning $2.3 million a year. We want to set the record straight - Mark Curran has never owned Goodwill or worked for Goodwill.


  10. Do your employees earn minimum wage?
    Yes, every one of our 1,500+ employees earn a competitive wage. Additionally, we offer benefits and education assistance programs. Learn More About Employment Opportunities & View Open Positions